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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have windows 7. Won't uninstall "Stack Player". When I go online the bottom of my screen has the red icon and everything has private on it.My gran-son is gtkm

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  • Përgjigjja më e re nga Paul

1grandson
1grandson
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I was trying to find a dll that my micro-soft said I was missing for my 2001 works with money. I went to you tube and found a free download for the dll. It didn't work. Instead I have Stack Player? I've tried to uninstall it through windows but it wouldn't allow me to. It said I have to go on line. Now when I go to google to search for anything there is a red icon beside it that say's privacy violated. And, beside that is a green icon that has privacy respected. I went to Microsoft Safety Scanner and downloaded it. It's been scanning for 17 hours an still going. So far it says no files infected 

I'm 68 so I hope you can understand the way I've explained my problem.
I was trying to find a dll that my micro-soft said I was missing for my 2001 works with money. I went to you tube and found a free download for the dll. It didn't work. Instead I have Stack Player? I've tried to uninstall it through windows but it wouldn't allow me to. It said I have to go on line. Now when I go to google to search for anything there is a red icon beside it that say's privacy violated. And, beside that is a green icon that has privacy respected. I went to Microsoft Safety Scanner and downloaded it. It's been scanning for 17 hours an still going. So far it says no files infected I'm 68 so I hope you can understand the way I've explained my problem.

Krejt Përgjigjet (1)

Paul
Paul
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Hi

Thank you for your question, but this does not sound like an issue with the Firefox web browser.

I strongly recommend you get in touch with the Windows support team and they should be able to help you with this.