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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

using surface pro 4 and thunderbird keeps crashing without crash report

  • 3 përgjigje
  • 2 e kanë hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga christ1

parmbhangal
parmbhangal
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I am using a surface pro 4 i5 proccessor and thunderbird keeps crashing, it keeps telling me 'not responding', it will not give me a crash report. I have not been able to solve the problem, mozilla appears to be unusable on this tablet.

I am using a surface pro 4 i5 proccessor and thunderbird keeps crashing, it keeps telling me 'not responding', it will not give me a crash report. I have not been able to solve the problem, mozilla appears to be unusable on this tablet.

Krejt Përgjigjet (3)

christ1
christ1
  • Top 25 Contributor
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Is it crashing or not responding? That's not the same thing.

In the latter case, what is your anti-virus software?

parmbhangal
parmbhangal I zoti i pyetjes
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It is not responding, it is unusable at the moment because it stops responding even when you go to read an email. I have got several emails set up on my Mozilla but non of them respond and then we end up closing it down.

I am using windows defender as a anti-virus software.

christ1
christ1
  • Top 25 Contributor
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Try to start Windows in safe mode with networking enabled. - Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Still in Windows safe mode, start Thunderbird in safe mode. - https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?