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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox Account password reset email doesn't arrive for 20+ minutes, when it does, link is expired

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Wesley Branton

hbhbhbhb
hbhbhbhb
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I've now made two attempts to reset my Firefox Sync account password today. Both times, it took over twenty minutes for my reset email to arrive, and each time I've clicked on the 'Reset Password Now' link, I've received a page that says 'The link you clicked to reset your password is expired.' What needs to be done to resolve this?

I've now made two attempts to reset my Firefox Sync account password today. Both times, it took over twenty minutes for my reset email to arrive, and each time I've clicked on the 'Reset Password Now' link, I've received a page that says 'The link you clicked to reset your password is expired.' What needs to be done to resolve this?

Krejt Përgjigjet (2)

FredMcD
FredMcD
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Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors

Wesley Branton
Wesley Branton
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According to the team in charge of the sync service, the server is fully functional. From time to time, email requests may be backed up for various reasons. These issues are usually temporary.

Please try again at a later time. Sorry for any inconvenience.