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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Firefox keeps on freezing

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 13 parje
  • Përgjigjja më e re nga black_rose_hime

black_rose_hime
black_rose_hime
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Firefox freezes as I go onto my usual sites and sometimes crashes, this has been happening for the last 3 weeks now and has never happened before and the version of Firefox I have is 43.0.4.

Firefox freezes as I go onto my usual sites and sometimes crashes, this has been happening for the last 3 weeks now and has never happened before and the version of Firefox I have is 43.0.4.

Krejt Përgjigjet (2)

sumayah.islam
sumayah.islam
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We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
  2. In that text field, type %APPDATA% and press Enter. An explorer window should open.
  3. From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
  4. Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
  5. Open the most recent 5 files with a text editor and copy the IDs.
  6. Paste each ID with bp- into the reply window on the forums.

Thanks in advance!

You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

black_rose_hime
black_rose_hime I zoti i pyetjes
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Here are the most recent 5 files:

Crash ID: bp-9032dcdc-d7e3-4e2e-912f-b9a672160122 Crash ID: bp-faf78dbd-71a1-432a-8665-d65962160121 Crash ID: bp-68b3dd21-e98b-4214-8367-04df02160120 Crash ID: bp-6191cc77-f810-4560-b94c-77bbd2160120 Crash ID: bp-0e8a08d0-9b65-4cf0-a9ae-b2f002160120