Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

FF is running even though it is shut down

  • 2 përgjigje
  • 2 e kanë hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga FredMcD

Bobgontar
Bobgontar
more options

HI, got win 10, now problems.ff will not open. it says still running. Have removed it from taskmaster but same error message. Big hammer did not work! Even deleting ff and downloading latest win 10 proof version does not work. Opened profile, means nothing to me. Help

HI, got win 10, now problems.ff will not open. it says still running. Have removed it from taskmaster but same error message. Big hammer did not work! Even deleting ff and downloading latest win 10 proof version does not work. Opened profile, means nothing to me. Help

Krejt Përgjigjet (2)

daiyan
daiyan
more options

Ensure your Windows 10 is a genuine version.

1. Reboot your computer,run FF again. 2.If FF still shows still running, try to use "End process tree" to kill it in taskmaster,and try to run FF again.

We need more informations to ensure what's worng with your computer, try to offer more informations such as picture or logs.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.