We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

HOw do I restore my profile if the information was accidentally deleted when I switched from one computer to another?

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga guigs

durhamenergy
durhamenergy
more options

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone.

Is there a way to restore the old info?

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone. Is there a way to restore the old info?

Krejt Përgjigjet (1)

guigs
guigs
more options

HI, I understand that on a Windows 10 device that when you connected it to the account after disconnecting the other computer that nothing would sync. Unfortunately at the moment there is not a back up feature in sync. However there are some back up files that should be in your profile. For example, bookmarks back up automatically, see if there was a back up from from the bookmark dialogue here: Restore bookmarks from backup or move them to another computer