Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Popup Dialogue box before accessing eMail

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 6 parje
  • Përgjigjja më e re nga the-edmeister

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On August 10, 2015 when I opened Firefox to access my eMail accoutn, a popup dialogue appeared offering added online ID protection. It appeared to be an offering from Mozilla, so I went and signed up for it. However, when I got to the point where they were asking for my Social Security number, I quit. Unfortunately, in the process prior to this stage, I must have authorized a trial of this offering and had given them my Debit Card number assuming that I would be charged only $1.00. On the 15th I received an eMail alert from my bank saying that my card had be used for a purchase outside the United States. The amount was for $29.95 by ThinkCredit. That same day I called them at 800-424-0262 and asked them what the charge was for, and was told that it was for a 7 day trial for Credit Reporting. I said that I was not interested, and was told that they would cancel the order (Cancellation #79845570). I notified my bank and they said they would monitor the account to make sure the charge had been reversed. Yesterday I received my bank statement and noticed the my account had been charge $1.00 twice on the 10th. Once for a recurring charge for the ThinkCredit, and once for a recurring charge for Idsafelock (800-316-0249) I know that this is a rather lengthy explanation preceding my question of: Was the aforementioned Popup dialogue box initiated by either Mozilla or Firefox?

Thanking you in advance for your cooperation and consideration in answering my question, I remain,

Robert P. Worst [email protected]

On August 10, 2015 when I opened Firefox to access my eMail accoutn, a popup dialogue appeared offering added online ID protection. It appeared to be an offering from Mozilla, so I went and signed up for it. However, when I got to the point where they were asking for my Social Security number, I quit. Unfortunately, in the process prior to this stage, I must have authorized a trial of this offering and had given them my Debit Card number assuming that I would be charged only $1.00. On the 15th I received an eMail alert from my bank saying that my card had be used for a purchase outside the United States. The amount was for $29.95 by ThinkCredit. That same day I called them at 800-424-0262 and asked them what the charge was for, and was told that it was for a 7 day trial for Credit Reporting. I said that I was not interested, and was told that they would cancel the order (Cancellation #79845570). I notified my bank and they said they would monitor the account to make sure the charge had been reversed. Yesterday I received my bank statement and noticed the my account had been charge $1.00 twice on the 10th. Once for a recurring charge for the ThinkCredit, and once for a recurring charge for Idsafelock (800-316-0249) I know that this is a rather lengthy explanation preceding my question of: Was the aforementioned Popup dialogue box initiated by either Mozilla or Firefox? Thanking you in advance for your cooperation and consideration in answering my question, I remain, Robert P. Worst [email protected]

Zgjidhje e zgjedhur

No it wasn't - Mozilla has nothing to do with "scams" like that. Best thing to do is to contact your bank and dispute those charges.

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Zgjidhja e Zgjedhur

No it wasn't - Mozilla has nothing to do with "scams" like that. Best thing to do is to contact your bank and dispute those charges.