Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

DONATION TO FIREFOX WHY SO DIFFICULT?

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Mark Schmidt

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Several times I've tried to DONATE to Firefox using my VISA card without success. No detail reasons are given but a notification of "problem" is received. I have crosschecked my personal and VISA card information and they are correct and in perfect alignment with database information at the Bank that issued the card. I HAVE MADE DONATIONS TO OTHERS and made online purchases using the card.So it is baffling that I cannot succeed with donatiion of mere $10-$20 to FIREFOX. Could it be you need to tweak the DONOR ONLINE FORM so that it is more donor-friendly to potential donors from WEST AFRICÁ!!

Ayo Odewumi Retired Ĺecturer(Bacteriology) Lagos Nigeria

Several times I've tried to DONATE to Firefox using my VISA card without success. No detail reasons are given but a notification of "problem" is received. I have crosschecked my personal and VISA card information and they are correct and in perfect alignment with database information at the Bank that issued the card. I HAVE MADE DONATIONS TO OTHERS and made online purchases using the card.So it is baffling that I cannot succeed with donatiion of mere $10-$20 to FIREFOX. Could it be you need to tweak the DONOR ONLINE FORM so that it is more donor-friendly to potential donors from WEST AFRICÁ!! Ayo Odewumi Retired Ĺecturer(Bacteriology) Lagos Nigeria

Krejt Përgjigjet (1)

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It's quite possible that our payment processor is flagging your payment as fraudulent, even though it isn't. If you can use PayPal, I would recommend doing so. (Note: You do not need a PayPal account to pay via PayPal with a Visa card)

Alternatively, you can always donate using Bitcoin. Since Bitcoin is digital cash, there is no payment processor who can stop a transaction. The money goes straight from you to Mozilla- with no middle man. https://sendto.mozilla.org/page/content/give-bitcoin/