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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My Firefox browser keeps planting a small grey box on my screen

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga cor-el

cliffordlw
cliffordlw
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A small grey box has appeared on my screen only when Firefox is being used. It disappears when I quit Firefox and appears shortly after I sign back on.

Any suggestions?

A small grey box has appeared on my screen only when Firefox is being used. It disappears when I quit Firefox and appears shortly after I sign back on. Any suggestions?

Krejt Përgjigjet (2)

the-edmeister
the-edmeister
  • Moderator
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Please provide a screenshot.


See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The AOL toolbar extension has been reported to cause this issue with a blank pop-up window appearing on startup.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window