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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I have tried to access BTMAIL from my tablet and phone using firefix for android I keep getting this web site https://btmail.bt.com/cp/mobile-notsupport.jsp

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 18 parje
  • Përgjigjja më e re nga guigs

Phil2
Phil2
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When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp


It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

When BTyahoo mail became btmail I was no longer able to use firefox on my mobile or tablet to access my email. Firefox works fine with a windows system. When I queried this with BT they blame firefox. However I keep getting redirected to a BT page which says https://btmail.bt.com/cp/mobile-notsupport.jsp It looks like you're using a device or browser that isn't supported. BT Mail on mobile or tablet works with the following browsers: Google Chrome Apple Safari (iOS5+) Android Browser (2.3+) Windows Phone (8+)

Zgjidhje e zgjedhur

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?

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Krejt Përgjigjet (1)

guigs
guigs
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Zgjidhja e Zgjedhur

HI Phil2, If this continues to happen from the login page as well: www.bt.com/btmail, it is also possible to request the desktop site.

  1. Tap on settings menu
  2. Tab on "Request desktop site" and refresh the page.

Does this help?