We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

On Firefox startup, homepage automatically moves to new page showing Error 404; however backspace button takes me back to homepage; fix?

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga dkeltner

more options

Had the same homepage for several years; problem just started a few days ago with no warning. Tried reloading Firefox with no resolution. If I type in the URL for the homepage, it still moves to a new page showing Error 404 and backspace takes me to the homepage, but only with Firefox and only on this computer. Problem does not repeat with either Explorer or Firefox on another computer.

Had the same homepage for several years; problem just started a few days ago with no warning. Tried reloading Firefox with no resolution. If I type in the URL for the homepage, it still moves to a new page showing Error 404 and backspace takes me to the homepage, but only with Firefox and only on this computer. Problem does not repeat with either Explorer or Firefox on another computer.

Zgjidhje e zgjedhur

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Lexojeni këtë përgjigje brenda kontekstit 👍 2

Krejt Përgjigjet (4)

more options

Hi dkeltner, Is it possible to change the homepage then change it back to make sure that the url is still current. Please use How to set the home page for quick reference.

more options

No joy. Again, this only happens with Firefox. And yesterday, it started with another site I visit frequently. Uninstalling and reinstalling Firefox doesn't cure the problem either.

more options

Zgjidhja e Zgjedhur

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Success. Many thanks.