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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

mailboxes and address book missing from restored program files

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga christ1

Howard Paul
Howard Paul
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I re-installed TB 3.1.20, after having to re-install Windows Vista, with all other software and data. I then restored my TB files from a NTI Backup NOW file (when I back up files I include the program files for TB so I don't lose mailboxes and the address book). However when opening TB neither my mailboxes or address book are there. This system has worked in the past, so I trusted it would this time as well.

Any idea how to find and restore them?

I re-installed TB 3.1.20, after having to re-install Windows Vista, with all other software and data. I then restored my TB files from a NTI Backup NOW file (when I back up files I include the program files for TB so I don't lose mailboxes and the address book). However when opening TB neither my mailboxes or address book are there. This system has worked in the past, so I trusted it would this time as well. Any idea how to find and restore them?

Krejt Përgjigjet (1)

christ1
christ1
  • Top 25 Contributor
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Your mail and address book is stored in your Thunderbird profile. The profile is separate from the Thunderbird program installation. Check this article to locate your profile folder. http://kb.mozillazine.org/Profile_folder_-_Thunderbird If you do have a backup of your profile folder follow these instructions to restore it. http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it