Troubleshooting AddOn needs to be active in Safe Mode
When there is a problem that kills FF unless in Safe Mode, it would be really useful for the troubleshooting data to be sent out.
Krejt Përgjigjet (5)
hello, you can also get to the troubleshooting data manually while in safemode by entering about:support into the address bar.
How do I copy the data and enter it into my post?
there's a button "copy raw data" on top of the about:support page - you can paste that into the troubleshooting section when you cretae a new question on support.mozilla.org or simply paste it into a reply of one of your existing questions...
There is a section for Crash Reports. It says non submitted for 3 days...
why not? I have been Force Quitting FF all afternoon, because it is becoming Not Responding during startup. That should generate a crash report.
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (localstore-safe.rdf file)
- JavaScript JIT compilers are disabled (about:config page: javascript.options.*jit)
- hardware acceleration is disabled (Options/Preferences > Advanced > General)
- plugins are not affected
- preferences are not affected