Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

I have followed the available online help and am still stuck w/babylon.I cannot restore sessions.please help.

  • 5 odgovorov
  • 2 imata to težavo
  • 1 ogled
  • Zadnji odgovor od user633449

more options

when I close my firefox browser and reopen i do not get the google homepage, i get babylon, and it does not have my restore session tabs. I have changed the home page to google and set it to restore session tabs, uninstalled babylon and changed search to the google url. any assistance and suggestions are welcomed, thank you.

I'm no whiz with computers, in trying to clear this I wiped out all the cookies cause I couldn't find the babylon cookie the search keeps finding, babylon still come up when i restart firefox but now lastpass is gone so i can't get into most secure sites. Thanks a lot firefox for putting this POS babylon or allowing your customers to be stuck with this problem.

when I close my firefox browser and reopen i do not get the google homepage, i get babylon, and it does not have my restore session tabs. I have changed the home page to google and set it to restore session tabs, uninstalled babylon and changed search to the google url. any assistance and suggestions are welcomed, thank you. I'm no whiz with computers, in trying to clear this I wiped out all the cookies cause I couldn't find the babylon cookie the search keeps finding, babylon still come up when i restart firefox but now lastpass is gone so i can't get into most secure sites. Thanks a lot firefox for putting this POS babylon or allowing your customers to be stuck with this problem.

Spremenil LittleAl

Izbrana rešitev

If you are not a trained professional be careful with going into the registry and Master boot Record (as outlined in the above answer) as it can be quite dangerous. I would rather try something like the below solutions, it might be a bit easier and you don't run the risk of permanently damaging your Windows Installation or losing Data.

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Uninstall Programs

  1. Click Start
  2. Then click Control Panel
  3. Then find the Add or Remove Programs (Or Uninstall a Program)
  4. Find any programs with the same name as the issue you are trying to fix (Babylon, funmoods, etc.)
  5. Uninstall them.

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (5)

more options

Try the Following:

Click Start, then Control Panel, then Uninstall a Program. Uninstall Babylon, b-protection, b-manager, etc.

Then, Reset Firefox. Refresh Firefox - reset add-ons and settings

more options

Hi Tylerdowner, thank you. I had tried that earlier, uninstalled it. Apparently vestiges of babylon still litter my computer and I need to get rid of those because it still takes control when I restart firefox. update: I figured how to display the hidden files, removed all the instances of babylon which appeared in a search. verified google was homepage and was set to restore tabbed session. restarted firefox and same - babylon there again and unable to restore sessions.

Spremenil LittleAl

more options

babylon is a browser hijacker , a pup potentially unwanted programme. Merely by deleting the searches and deleting babylon entries does not solve this problem as the tool bar changes the master boot record. The solution is Hi, it is a case of browser hijack when you downloaded some software. The best way is to boot your computer in safe mode, pressing f8 and then select when you boot and then go to start, then run and type "regedit", go to edit menu , and then to find menu and find for babylon*.* and delete all the entries by choosing f3 key, to find another and so on , connected with babylon. It is also possible that the tool bar have entries in the master boot record. So , go to START, Computer, right click the properties and turn off system restore. Have the installation cd, and when prompt from cd comes enter to boot installation cd, and then when windows show start windows screen, select R for repairing and then enter 1 and password to go to c:\windows. Type FIXMBR to fix the unwanted entries other than the windows default mbr entries. Select yes if a warning message comes and then exit. Your problem would be getting solved. If you download, download from major geek instead of usual free download sites, which are carriers for these browser hijackers. Thank you and reply if the problem is solved. I used these methods to get rid of funmoods, blekko , incredible and babylon tool bars

Spremenil jrj

more options

Bless you ! firefox up and running WITHOUT a trace of babylon, able to restore previous sessions - THANK YOU! ok to close this :)

more options

Izbrana rešitev

If you are not a trained professional be careful with going into the registry and Master boot Record (as outlined in the above answer) as it can be quite dangerous. I would rather try something like the below solutions, it might be a bit easier and you don't run the risk of permanently damaging your Windows Installation or losing Data.

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Uninstall Programs

  1. Click Start
  2. Then click Control Panel
  3. Then find the Add or Remove Programs (Or Uninstall a Program)
  4. Find any programs with the same name as the issue you are trying to fix (Babylon, funmoods, etc.)
  5. Uninstall them.

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!