Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

No embedded video on BBC News wedsite

  • 11 odgovorov
  • 1 ima to težavo
  • 4 ogledi
  • Zadnji odgovor od jonzn4SUSE

more options

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

I've changed my anti virus from Kaspersky to Bitdefender, since doing so I've noticed that the embedded videos on the BBC News Site are no longer working in Firefox. However, they do work in Microsoft Edge.

Vsi odgovori (11)

more options

If you turn off Bitdefender what happens? I run Kaspersky on Win7 and Win11 with no issues.

Spremenil jonzn4SUSE

more options

I've got Windows 10, I had no problems with Kaspersky, but I've changed because of the current situation, although, as a personal user, chances are that it's a very small risk.

I switched off the anti virus on Bitdefender, but it makes no difference.

more options

Spremenil jonzn4SUSE

more options

The troubleshooting mode makes no difference. I've attached a screen grab of a BBC page showing the issue.

more options

Did you turn off Bitdefender or Disable?

Spremenil jonzn4SUSE

more options

I only turned off the Anti virus part of Bitdefender, it's not as easy as Kaspersky to disable, I'll have to look it up.

more options
more options

Thanks, unfortunately, I have to go out now for the evening, so I'll have to continue this tomorrow.

more options

.....

Spremenil jonzn4SUSE

more options

I've solved this issue. I cleared out the Firefox cache and the BBC site is now working as before.

Many thanks for your help.

more options

Good. Mark it as resolved and have a good day.