We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox Refuses to attempt connections to websites

  • 3 odgovori
  • 1 ima to težavo
  • 17 ogledov
  • Zadnji odgovor od James

more options

When attempting to load websites in firefox, i enter a URL into the address bar and hit enter and then... Nothing. It's like Firefox isn't even attempting to begin a connection to websites. I have tried multiple uninstall/reinstalls of the program, I have removed all extensions I can, I've attempted clearing my cache, none of these things worked. the version I have installed is 97.0.

When attempting to load websites in firefox, i enter a URL into the address bar and hit enter and then... Nothing. It's like Firefox isn't even attempting to begin a connection to websites. I have tried multiple uninstall/reinstalls of the program, I have removed all extensions I can, I've attempted clearing my cache, none of these things worked. the version I have installed is 97.0.

Izbrana rešitev

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


jscher2000 said

Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

bg07901 said

After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (3)

more options

Izbrana rešitev

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


jscher2000 said

Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

bg07901 said

After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.
more options

Oh my god, You guys got it - I have webroot on my machine. When i followed the instructions of the first link posted by jscher2000, it started working again!

more options

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations