We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header.

  • 1 odgovor
  • 1 ima to težavo
  • 12 ogledov
  • Zadnji odgovor od FredMcD

more options

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header. I can't get it to open at all.....

Takes ages to get even the dulled screen up....

I am running windows 8

Firefox crashed and I have reinstalled (twice) but all I get is the dulled restore session page and the not responding header. I can't get it to open at all..... Takes ages to get even the dulled screen up.... I am running windows 8

Izbrana rešitev

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
Preberite ta odgovor v kontekstu 👍 0

Vsi odgovori (1)

more options

Izbrana rešitev

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29