We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Filter messages but won't reply with template

  • 2 odgovora
  • 1 ima to težavo
  • 8 ogledov
  • Zadnji odgovor od mjdavey

mjdavey
mjdavey
more options

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

I set up a filter for incoming messages. When a message meets the criteria, I perform three options (1) copy to another folder (2) tag as important and (3) reply with a template. The first 2 conditions happen, but it won't send the template?

Vsi odgovori (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

I would guess that the first two actions mean the email is not in the Inbox, so the third action cannot work as the email is not in Inbox.

What happens if you chnage the order; Reply with template as first action and then perform the other actions?

Thus: Reply with Template, tag and then move.

mjdavey
mjdavey Lastnik vprašanja
more options

Hi, Thanks for the effort. I think I found the problem, I had my Templates Sub-Folder under my INBOX folder, but in TOOLS /Account Settings /Copies and Templates, it was looking for the Templates folder under Local Folders. When I changed this it still didn't work, BUT when I restarted Thuderbird it did.