Avatar for Username

Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Ta tema je arhivirana. Postavite prosim novo vprašanje, če potrebujete pomoč.

Unable to restore previous session, restore backup

  • 3 odgovori
  • 1 ima to težavo
  • 1 ogled
  • Zadnji odgovor od FredMcD

jmbarry
jmbarry
more options

My firefox crashed, but when I rebooted, one of my windows had Yahoo.com on all of the tabs, not the original content. I tried restarting firefox multiple times and could not get the tabs back. Now I can't get the windows back either. I've lost all tabs and windows. (Originally about 6 windows of unfinished/unread work) Any suggestions? I've tried repeatedly to do a Restore of previous backup but it doesn't restore the windows, just the bookmarks and toolbar.

My firefox crashed, but when I rebooted, one of my windows had Yahoo.com on all of the tabs, not the original content. I tried restarting firefox multiple times and could not get the tabs back. Now I can't get the windows back either. I've lost all tabs and windows. (Originally about 6 windows of unfinished/unread work) Any suggestions? I've tried repeatedly to do a Restore of previous backup but it doesn't restore the windows, just the bookmarks and toolbar.

Vsi odgovori (3)

FredMcD
FredMcD
more options

You may have several issues.

First, your System Details shows;

Installed Plug-ins

Shockwave Flash 11.5 r502 Shockwave Flash 11.4 r402

Adobe PDF Plug-In For Firefox and Netscape 11.0.0 Adobe PDF Plug-In For Firefox and Netscape 11.0.03

Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122 Adobe Shockwave for Director Netscape plug-in, version 11.5

Having more than one version of a program may cause issues.

Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

FredMcD
FredMcD
more options

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.