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when i'm opening new tab ask.com is coming as default home page and firefox stops working

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santoshsatya
santoshsatya
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please solve this problem and reply to my e-mail id

(We do not provide e-mail support. Commented out e-mail address)

please solve this problem and reply to my e-mail id <!-- [email protected]> (We do not provide e-mail support. Commented out e-mail address)

Spremenil Moses

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cor-el
cor-el
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You can open the about:config page via the location/address bar and search for prefs that refer to ask.com. You can reset user set (bold) prefs via the right-click context menu to the default value.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

If you do not keep changes after a restart or otherwise have problems with preferences, see: