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foxfire wants me to update but it says it will disable some of my kesperski anti virus software

  • 3 odpovede
  • 2 majú tento problém
  • 6 zobrazení
  • Posledná odpoveď od philipp

georg90
georg90
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I get a message that there is a newer version of firefox but when I go to install it there is a message saying it will interfere with my Kesperski anti virus software. may as well go back to IE if there are security issues with firefox and those updates conflict with a-v stuff. I have updated Kesperski but it still does not work.

I get a message that there is a newer version of firefox but when I go to install it there is a message saying it will interfere with my Kesperski anti virus software. may as well go back to IE if there are security issues with firefox and those updates conflict with a-v stuff. I have updated Kesperski but it still does not work.

Všetky odpovede (3)

philipp
philipp
  • Moderator
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hello, this message is only referring to the extensions that kaspersky adds to the browser (which offer some sort of additional functionality). however this won't affect the anti-virus protection of kaspersky at all - it will work as usual. therefore it's best to update firefox as soon as possible...

georg90
georg90 Autor otázky
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yeah - but I want those additional functions (esp safe money) so -- thanks.

philipp
philipp
  • Moderator
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ok, in this case you'll have to contact kaspersky's support - they are the only ones who can make the necessary adjustments in their addons to work in new firefox versions & provide an update. the release date of firefox is known months in advance, so this cannot come as a surprise for anyone...