Hi mrvee see : [https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox Flash 11.3 doesn't load video in Firefox] thank you

Hi mrvee, <br/>Sorry you are having problems. Any idea what change may be related to this problem? *did video work previously ? * do you get any error messages, what exactly do you see ? * presumably you also have Internet Explorer, or and videos work on that ? Ensure all your RealPlayer related software is fully up-to-date, because some recent versions of that conflicted with FlashPlayer 11.3 and later but that problem should have been resolved in the most recent versions of RealPlayer. * please state exactly what Realplayer software is in use, including the version numbers It is certainly worth as a test turning off hardware acceleration: * see [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems#w_turn-off-hardware-acceleration]]_turn-off-hardware-acceleration <br/>does that help? * and general advice is [[Fix common audio and video issues]] Some users have been needing to disable FlashPlayer's protected mode, but lets see what your replies are before considering going down that route.