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I have been told by TalkTalk that I have to use IE to access them. Why is that?

angus3
angus3
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When I upgraded to Firefox 5. My webmail to TalkTalk stopped working. I spoke to them and they said I needed to use IE which does work. Why is that?

When I upgraded to Firefox 5. My webmail to TalkTalk stopped working. I spoke to them and they said I needed to use IE which does work. Why is that?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?