Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola uzamknutá a archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

THUNDERBIRD , NEW PASSWORD

  • 1 odpoveď
  • 0 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od david

peterrandall
peterrandall
more options

My thunderbird email account has been hacked. I have been in touch with my service provider and reset the password I use on [email protected]. I can access webmail using the new password but I can't reset this new password on Thunderbird. Can anyone offer any assistance please ?

duplicate. https://support.mozilla.org/en-US/questions/1396452

My thunderbird email account has been hacked. I have been in touch with my service provider and reset the password I use on [email protected]. I can access webmail using the new password but I can't reset this new password on Thunderbird. Can anyone offer any assistance please ? ''duplicate. https://support.mozilla.org/en-US/questions/1396452''

Upravil(a) Andrew dňa

Všetky odpovede (1)

david
david
  • Top 10 Contributor
more options

What error message do you receive? Normally, Thunderbird will prompt for password. If you need to remove current password, you can - go to tools>settings>privacy&security - click saved passwords and then show passwords - highlight each row (incoming and smtp) and there is a dropdown menu to change password.

If that doesn't work, then highlight both rows and delete them. That clears everything so that the next attempt to retrieve messages should force the prompt for password.