We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Dropbox file won’t open

  • 1 odpoveď
  • 2 majú tento problém
  • 6 zobrazení
  • Posledná odpoveď od Terry

jackcindyh
jackcindyh
more options

I downloaded Dropbox via Firefox and saved a document. I have my File Explorer set to open Dropbox files with Firefox. But … when I try to open my downloaded Dropbox file, Firefox opens, and I get a box that asks “Open File” or “Save File.” No matter which I click, a new screen opens with the exact same box, repeatedly. I have let computer sit, in case file was just loading slowly, but never does. I have uninstalled and reinstalled Dropbox several times, cleared Firefox cache, made sure my security allows downloads to Firefox. Can anyone help me? Let me add, the file in question is a family tree, and I was wondering if I might need to use something like Adobe Acrobat Reader as a third party location for opening this file. Thank you for any help you can provide.

I downloaded Dropbox via Firefox and saved a document. I have my File Explorer set to open Dropbox files with Firefox. But … when I try to open my downloaded Dropbox file, Firefox opens, and I get a box that asks “Open File” or “Save File.” No matter which I click, a new screen opens with the exact same box, repeatedly. I have let computer sit, in case file was just loading slowly, but never does. I have uninstalled and reinstalled Dropbox several times, cleared Firefox cache, made sure my security allows downloads to Firefox. Can anyone help me? Let me add, the file in question is a family tree, and I was wondering if I might need to use something like Adobe Acrobat Reader as a third party location for opening this file. Thank you for any help you can provide.

Všetky odpovede (1)

Terry
Terry
more options

Surely the downloaded files are different file types (indicated by a suffix such as .pdf). You need to set file explorer to open such files with the applications you want to use. I don't remember "Dropbox files" as a type.