Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Locked out of Google Account

  • 1 odpoveď
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od jonzn4SUSE

Danman
Danman
more options

Hello Mozilla community.

I have been locked out of my Google account. When I try to log in I get to the Verify its you screen. I click next and it takes me to, "You’ve been signed out for your protection", page. I click continue and it takes me to the account recovery page. I enter my password and get the message: "Google couldn’t verify this account belongs to you".

I've uninstalled Mozilla and reinstalled the latest version. I've added no add-ons and tried agin with no sucess.

I was able to access my account using Google Chrome wiht no issues. Can you help please?

Hello Mozilla community. I have been locked out of my Google account. When I try to log in I get to the Verify its you screen. I click next and it takes me to, "You’ve been signed out for your protection", page. I click continue and it takes me to the account recovery page. I enter my password and get the message: "Google couldn’t verify this account belongs to you". I've uninstalled Mozilla and reinstalled the latest version. I've added no add-ons and tried agin with no sucess. I was able to access my account using Google Chrome wiht no issues. Can you help please?
Priložené obrázky

Všetky odpovede (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Try forgetting the site and clearing your browser cache. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox