Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

HOTMAIL will not open in Mozilla Firefox.

  • 1 odpoveď
  • 2 majú tento problém
  • 6 zobrazení
  • Posledná odpoveď od cor-el

BIGTNVOLSFAN
BIGTNVOLSFAN
more options

Have not been able to get Hotmail/Outlook to open in Mozilla Firefox off and on for about two months now. I continue to get the following message as soon as I try to login to Hotmail/Outlook.


-(

Something went wrong We can't get that information right now. Please try again later.

cId: 976E5D989E19486E9BBCCBCD8029C2C1 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ScriptLoadError esrc: Script err: ScriptLoadError: Failed to load script: https://owamail.azureedge.net/owamail/20180406.02/scripts/owa.mail.js estack: undefined ts: 4/15/2018 4:06:24 PM

Have not been able to get Hotmail/Outlook to open in Mozilla Firefox off and on for about two months now. I continue to get the following message as soon as I try to login to Hotmail/Outlook. :-( Something went wrong We can't get that information right now. Please try again later. cId: 976E5D989E19486E9BBCCBCD8029C2C1 app: Mail st: 500 reqid: undefined wsver: undefined efe: undefined ebe: undefined et: ScriptLoadError esrc: Script err: ScriptLoadError: Failed to load script: https://owamail.azureedge.net/owamail/20180406.02/scripts/owa.mail.js estack: undefined ts: 4/15/2018 4:06:24 PM

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> cookies: "Show cookies"