We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Can't download firefox on Surface. Why?????

  • 2 odpovede
  • 1 má tento problém
  • 7 zobrazení
  • Posledná odpoveď od James

DebKarr
DebKarr
more options

Hi, I have a Surface and wanted to design a website using Web builder. It has taken 3 days for them to finally diagnose the problem that I needed to use firefox as my browser, not explorer and now your site says my Surface does not have the requirements to download firefox. Please help. This is nutty!

Hi, I have a Surface and wanted to design a website using Web builder. It has taken 3 days for them to finally diagnose the problem that I needed to use firefox as my browser, not explorer and now your site says my Surface does not have the requirements to download firefox. Please help. This is nutty!

Všetky odpovede (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Firefox runs on Surface Pro devices with full Windows, but it can't run on Surface devices running the Windows RT variant of Windows, or whatever they call it now.

James
James
  • Moderator
  • Top 10 Contributor
more options

Your User Agent: Mozilla/5.0 (Windows NT 6.3; ARM; Trident/7.0; Touch; .NET4.0E; .NET4.0C; Tablet PC 2.0; rv:11.0) like Gecko

This shows you have a ARM cpu which means you have Windows 8.1 RT as was said above.

The desktop Firefox for Windows requires a regular AMD or Intel CPU that supports at minimum SSE2.

Upravil(a) James dňa