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Can send but not receive Yahoo mail with Thunderbird on Win 10

  • 4 odpovede
  • 2 majú tento problém
  • 2 zobrazenia
  • Posledná odpoveď od mcoti51

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Since moving from a Windows 7 machine to Windows 10, the only program I've found so far that is giving me a problem is Thunderbird. I use POP3 on Yahoo mail and am able to send messages but not receive them with Thunderbird. When I attempt to retrieve mail that I know is on the server (can see it via web access), a message appears at the lower left side of the Thunderbird screen:

       Yahoo: Connected to pop.mail.yahoo.com

and that's all I get. The program doesn't freeze or lock up, but the message doesn't go away.

I have quadruple-checked the POP3 server settings in Thunderbird, and they are correct. My password is correct. I have tried other email clients (Opera Mail and eM Client), and they work flawlessly using the same server settings. I've also checked to make sure that Windows Firewall is not blocking Thunderbird. I've exhausted everything I can think of trying, so I'm hoping someone here can point me at something that needs to be tweaked, either in Win 10 or in Thunderbird.

Using Windows 10 (Build 1607) and latest Thunderbird build (45.5.1). Any help would be appreciated.

Since moving from a Windows 7 machine to Windows 10, the only program I've found so far that is giving me a problem is Thunderbird. I use POP3 on Yahoo mail and am able to send messages but not receive them with Thunderbird. When I attempt to retrieve mail that I know is on the server (can see it via web access), a message appears at the lower left side of the Thunderbird screen: Yahoo: Connected to pop.mail.yahoo.com and that's all I get. The program doesn't freeze or lock up, but the message doesn't go away. I have quadruple-checked the POP3 server settings in Thunderbird, and they are correct. My password is correct. I have tried other email clients (Opera Mail and eM Client), and they work flawlessly using the same server settings. I've also checked to make sure that Windows Firewall is not blocking Thunderbird. I've exhausted everything I can think of trying, so I'm hoping someone here can point me at something that needs to be tweaked, either in Win 10 or in Thunderbird. Using Windows 10 (Build 1607) and latest Thunderbird build (45.5.1). Any help would be appreciated.

Všetky odpovede (4)

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Could you post your settings please?

Please add the troubleshooting information to your post. To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help);
  • Choose Troubleshooting Information;
  • Clear the check box "Include account names";
  • Use the button Copy to clipboard to select and copy all;
  • Paste this in your post.

Please post back with this information and any other questions you might have.

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As requested:


 Application Basics
   Name: Thunderbird
   Version: 45.5.1
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.5.1
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20161130024037
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false
     OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, false
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
 Extensions
   Lightning, 4.7.5.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
   abcTajpu "a b c type-oo", 1.8.5.1-signed.1-signed, false, {15a7ef52-8a77-426e-9e17-e21af257d7c8}
 Important Modified Preferences
   Name: Value
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.screen_resolution: 96
     browser.display.use_document_fonts: 0
     dom.apps.reset-permissions: true
     extensions.lastAppVersion: 45.5.1
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 4a64225b-5305-419b-b73d-1683dda5581
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1476687945
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 167772160
     plugin.importedState: true
     print.printer_HP_LaserJet_1020.print_bgcolor: false
     print.printer_HP_LaserJet_1020.print_bgimages: false
     print.printer_HP_LaserJet_1020.print_evenpages: true
     print.printer_HP_LaserJet_1020.print_footercenter:
     print.printer_HP_LaserJet_1020.print_footerleft: &PT
     print.printer_HP_LaserJet_1020.print_footerright: &D
     print.printer_HP_LaserJet_1020.print_headercenter:
     print.printer_HP_LaserJet_1020.print_headerleft: &T
     print.printer_HP_LaserJet_1020.print_headerright: &U
     print.printer_HP_LaserJet_1020.print_in_color: true
     print.printer_HP_LaserJet_1020.print_margin_bottom: 0.5
     print.printer_HP_LaserJet_1020.print_margin_left: 0.5
     print.printer_HP_LaserJet_1020.print_margin_right: 0.5
     print.printer_HP_LaserJet_1020.print_margin_top: 0.5
     print.printer_HP_LaserJet_1020.print_oddpages: true
     print.printer_HP_LaserJet_1020.print_orientation: 0
     print.printer_HP_LaserJet_1020.print_reversed: false
     print.printer_HP_LaserJet_1020.print_scaling: 1.00
     print.printer_HP_LaserJet_1020.print_shrink_to_fit: true
     privacy.donottrackheader.enabled: true
     privacy.sanitize.timeSpan: 4
     security.disable_button.openCertManager: false
 Graphics
     Adapter Description: Intel(R) HD Graphics 530
     Vendor ID: 0x8086
     Device ID: 0x1912
     Adapter RAM: Unknown
     Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
     Driver Version: 20.19.15.4390
     Driver Date: 2-18-2016
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.14393.351)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.12
     4.12
     NSS
     3.21.3 Basic ECC
     3.21.3 Basic ECC
     NSS Util
     3.21.3
     3.21.3
     NSS SSL
     3.21.3 Basic ECC
     3.21.3 Basic ECC
     NSS S/MIME
     3.21.3 Basic ECC
     3.21.3 Basic ECC
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have you enabled less secure apps on the yahoo site? it is required.

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Yes, that's enabled. I was able to receive using two other less secure clients, so that doesn't seem to be the problem.