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Why does Firefox crash every time I try to use Netflix?

  • 1 odpoveď
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od FredMcD

DJJarak
DJJarak
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I open Firefox, login to Netflix, click on my profile photo, click on the show/movie I wish to watch and then the browser just vanished on me. When I open the browser again...

"Well, this is embarrassing.

Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

You can try: 

   •Removing one or more tabs that you think may be causing the problem
   •Starting an entirely new browsing session"
I open Firefox, login to Netflix, click on my profile photo, click on the show/movie I wish to watch and then the browser just vanished on me. When I open the browser again... "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: •Removing one or more tabs that you think may be causing the problem •Starting an entirely new browsing session"

Všetky odpovede (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.