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crashing firefox in new version....v36.0.1

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  • 4 majú tento problém
  • 5 zobrazení
  • Posledná odpoveď od ariarman

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hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us

hello mozilla in new version we have problem with firefox it crashing every 10 15minute and can't open any page please help us
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Vybrané riešenie

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

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Všetky odpovede (4)

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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes. thank you!

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hello, thank you for replay id: bp-cd789a7b-32a1-4610-b01e-d1a932150316

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Vybrané riešenie

hi again, can you try if the issue is still reproducible when you download and install firefox 37 beta 6 from this link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/37.0b6/win32/

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great. thanks philipp. until now it's realy is Ok. thanks again.