Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I installed ask tool bar now mozilla not working correctly

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od FredMcD

tinaleib1
tinaleib1
more options

I install Java and it came with Ask.com It installed on Mozilla and now when I open Mozilla it will open and then it will say not responding. Then it will crash (the mozilla page will close) When I try to open my mozilla again it will not open. I have restart my computer and the same thing happens. I cant even get on to mozilla to take the ask.com out. I tried the user profile instructions , but I can't follow them. Please Help


Im using IE because my Mozillla is broke Im using a Dell laptop. I cant get the troubleshooting info cuz IE doesnt know what program to use.

I install Java and it came with Ask.com It installed on Mozilla and now when I open Mozilla it will open and then it will say not responding. Then it will crash (the mozilla page will close) When I try to open my mozilla again it will not open. I have restart my computer and the same thing happens. I cant even get on to mozilla to take the ask.com out. I tried the user profile instructions , but I can't follow them. Please Help Im using IE because my Mozillla is broke Im using a Dell laptop. I cant get the troubleshooting info cuz IE doesnt know what program to use.

Všetky odpovede (1)

FredMcD
FredMcD
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?