Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

why is Hotmail suddenly and intermittently not a trusted site--I can get in and then NOT get in without changing any settings

  • 6 odpovedí
  • 1 má tento problém
  • 10 zobrazení
  • Posledná odpoveď od cor-el

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the warning that Hotmail is NOT a trusted site and the certificate shows this info also. This can happen all in one session of using the computer. Sometimes I am logged into Hotmail okay, but when I try to send an email, I can't. Other times I CAN send. I am using Firefox but this happens also on Explorer. My date and time are correct. I have run my virus checker; all is okay there. I can access Hotmail on my phone with no problems. I am using Windows 8.1. Hotmail has worked for months on this Toshiba computer and for years on other computers. I trust it but don't even get an option to allow it when i get the "untrusted" notice.

Since last night, I cannot get into Hotmail with any regularity. Sometimes I get in, and when I check I can see the trusted certificate details. Other times I get the warning that Hotmail is NOT a trusted site and the certificate shows this info also. This can happen all in one session of using the computer. Sometimes I am logged into Hotmail okay, but when I try to send an email, I can't. Other times I CAN send. I am using Firefox but this happens also on Explorer. My date and time are correct. I have run my virus checker; all is okay there. I can access Hotmail on my phone with no problems. I am using Windows 8.1. Hotmail has worked for months on this Toshiba computer and for years on other computers. I trust it but don't even get an option to allow it when i get the "untrusted" notice.

Všetky odpovede (6)

Have you tried Hotmail.com or something else ?

Check your computer for Microsoft Live Mail program. This should bypass any issues the browsers have.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

I just tried Hotmail.com and Microsoft Live Mail. No luck. Then I disabled the only 2 plug-ins I had which were Adobe acrobat and Shockware flash. Then I restarted the computer. I got into Hotmail and could send and receive mail. Then I closed Firefox and reopened it. At this point I could no longer get into Hotmail. That's what i mean when I say it's intermittent. I was able to capture screen shots showing the "no secure certificate" and "certificate is secure" ===all within 15 minutes! Thanks for your help. I am willing to try anything you might think of.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Right now I am able to get into Hotmail, but the next time I can't I will try this and post about what happens. Thanks.

This morning Hotmail is an untrusted site--tried what was suggested but ti didn't help. Thanks.

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL of the website

  • retrieve the certificate via the "Get certificate" button
  • inspect the certificate via the "View..." button