Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

I had firefox with my mac for last two years, all the sudden today I was asked to update so I did so, now it is not working

  • 2 odpovede
  • 1 má tento problém
  • 8 zobrazení
  • Posledná odpoveď od FredMcD

more options

please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help.

Cory

please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help. Cory

Všetky odpovede (2)

more options

Hello,

Your profile information is stored in a different location so your bookmarks and settings should still be intact.

Please see the article Firefox can't be opened after you install it on a Mac - How to fix.


For future reference: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

You can also backup (and restore if you've backed up using these) extensions and preferences easily:

Upravil(a) CoryMH dňa

more options

Are you sure you updated from Mozilla?

  • 1

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

  • 2

Uninstall Firefox from your computer {web link}

After, reboot the computer. Then run the full installer.