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What does Alert: "sending of password did not succeed" means?

  • 1 reply
  • 2 have this problem
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  • Last reply by sfhowes

athanor
athanor
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Opening Thunderbird (I've been using it for years) I get "Alert: Sending of password did not succeed. Mail server pop.windstream.net responded: [IN-USE] account is locked by another session or for maintenance, try again. After clicking OK: "Login to to server pop.windstream.net failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided.(Error code: sec_error_unknown_issuer)

Opening Thunderbird (I've been using it for years) I get "Alert: Sending of password did not succeed. Mail server pop.windstream.net responded: [IN-USE] account is locked by another session or for maintenance, try again. After clicking OK: "Login to to server pop.windstream.net failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided.(Error code: sec_error_unknown_issuer)

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sfhowes
sfhowes
  • Top 25 Contributor
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For the [IN-USE] error, do you have another device, such as a phone or tablet accessing the account?

https://groups.google.com/forum/#!topic/opera.mail+news/Eghs5f001Hw

As for the login error, see if these discussions offer any help:

http://computers-linux-other-nonsense.blogspot.ca/2013/08/thunderbird-livemozillamessagingcom.html

https://support.mozilla.org/en-US/kb/add-security-exception