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Firefox "cannot find the files at (translated from Chinese)" chrome://browser/content/www.google.com.hk 找到该文件

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  • Last reply by patrickmc

sixdim
sixdim
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when I open some website link on my homepage,the firefox turns to "chrome://browser/content/www.google.com.hk",and shows( some words I have translated from Chinese into english) 

"未找到文件(can not find the file)

Firefox 无法在(can not find the files at) chrome://browser/content/www.google.com.hk 找到该文件。 

   请检查文件名的大小写或者其他输入错误。(please check the filename or other input errors)
   请检查文件是否已被移动，重命名或删除。(please check if the files are removed ,renamed or deleted)"

BTW,I installed a Chrome a few days ago,but soon unstalled it.

when I open some website link on my homepage,the firefox turns to "chrome://browser/content/www.google.com.hk",and shows( some words I have translated from Chinese into english) "未找到文件(can not find the file) Firefox 无法在(can not find the files at) chrome://browser/content/www.google.com.hk 找到该文件。 请检查文件名的大小写或者其他输入错误。(please check the filename or other input errors) 请检查文件是否已被移动，重命名或删除。(please check if the files are removed ,renamed or deleted)" BTW,I installed a Chrome a few days ago,but soon unstalled it.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

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All Replies (1)

patrickmc
patrickmc
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Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.