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i cannot get my scottrade statements to download or readable

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

ewillman
ewillman
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the statement will download in strange script. I have adobe downloaded. I have worked with a AVG support person, a scottrade tech, and many hours myself. This use to work until 3months ago. Is the firefox browser not alllowing the download?

the statement will download in strange script. I have adobe downloaded. I have worked with a AVG support person, a scottrade tech, and many hours myself. This use to work until 3months ago. Is the firefox browser not alllowing the download?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).

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