We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How to I get rid of SweetIM permanently and easily?

  • 2 replies
  • 10 have this problem
  • 4 views
  • Last reply by kobe

Sylvia
Sylvia
more options

Whenever I open Firefox, I get a tab that loads SweetIM. I have tried following SweetIM's own instructions to uninstall it but it is very complicated and doesn't seem to work in the long run. Is there a simple and permanent way to uninstall this extremely annoying programme?

Whenever I open Firefox, I get a tab that loads SweetIM. I have tried following SweetIM's own instructions to uninstall it but it is very complicated and doesn't seem to work in the long run. Is there a simple and permanent way to uninstall this extremely annoying programme?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check for extensions?

You can do a search on the about:config page for sweetim and reset involved prefs via the right-click context menu to their default value.

If you do not keep changes after a restart or otherwise have problems with preferences, see:

kobe
kobe
more options

You may also want to use the searchreset addon.

https://addons.mozilla.org/en-US/firefox/addon/searchreset/.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.