Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why does firefox not display a full web page(www.pontiacjournal.com) while internet explorer does

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

pierresmith
pierresmith
more options

i go to a web page www.pontiacjournal.com using firefox, the page opens but firefox will not display the full page(info above the mastheads). If I use Internet Explorer everything works fine. Why is this?

i go to a web page www.pontiacjournal.com using firefox, the page opens but firefox will not display the full page(info above the mastheads). If I use Internet Explorer everything works fine. Why is this?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I viewed the English language version: http://www.pontiacjournal.com/en/

When you say "info above the mastheads" do you mean the advertisements? Is it possible you are using some kind of ad blocking extension?

To test whether an extension is involved, you could try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.