Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks on desktop not woorking

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

error window pops up when i click a bookmark link on my desktop... your computer must be restarted to complete a previous upgrade of Firefox do you want to reboot now i reboot and all works fine for a while, then exact same thing a few hrs later!!!!!

error window pops up when i click a bookmark link on my desktop... your computer must be restarted to complete a previous upgrade of Firefox do you want to reboot now i reboot and all works fine for a while, then exact same thing a few hrs later!!!!!

All Replies (2)

more options

goto C:\Program Files (x86)\Mozilla Firefox and delete the file named "firefox.exe.moz-upgrade" . After that you will be able to un-install Firefox from the control panel. please install Firefox again.

also see: http://kb.mozillazine.org/Software_Update

more options

There are other things that need your attention.

Your system details list shows that you have two Flash plugins installed.

  1. Shockwave Flash 11.7 r700
  2. Shockwave Flash 11.2 r202

You should remove the Flash 11.2 r202 version. You can find its location in the pluginreg.dat file in the Firefox profile folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Open Directory)