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Firefox 22.0 crashing even in safe mode. Have Adobe 11.7. Updated plugins. What's next?

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  • 17 have this problem
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  • Last reply by cor-el

Bradley123
Bradley123
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AdapterDeviceID: 0x27a2 AdapterVendorID: 0x8086 Add-ons: donottrackplus%40abine.com:2.2.8.307,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0 BuildID: 20130514181517 CrashTime: 1369241255 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1369239483 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x27a2GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 816 StartupTime: 1369241231 Theme: classic/1.0 Throttleable: 1 URL: http://www.godaddy.com/ Vendor: Mozilla Version: 22.0

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x27a2 AdapterVendorID: 0x8086 Add-ons: donottrackplus%40abine.com:2.2.8.307,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0 BuildID: 20130514181517 CrashTime: 1369241255 EMCheckCompatibility: true FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1369239483 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x27a2GL Context? GL Context+ GL Layers? GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta SecondsSinceLastCrash: 816 StartupTime: 1369241231 Theme: classic/1.0 Throttleable: 1 URL: http://www.godaddy.com/ Vendor: Mozilla Version: 22.0 This report also contains technical information about the state of the application when it crashed.

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cor-el
cor-el
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:

Does only the Firefox 22 version crash or also the current Firefox 21 release?

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.