Adobe Reader updater script error - download of reader does not occur
When accessing a web page that tries to display a PDF document, Firefox says my plugin needs to be updated and offers to do that. I download the updater and run it and it comes up with a dialog box with the info below. Interestingly, even though I am running Firefox, the dialog box is "Internet Explorer Script Error" box. Note I can still view the PDF document by closing the Firefox notification bar that my plugin needs to be updated.
When accessing a web page that tries to display a PDF document, Firefox says my plugin needs to be updated and offers to do that. I download the updater and run it and it comes up with a dialog box with the info below. Interestingly, even though I am running Firefox, the dialog box is "Internet Explorer Script Error" box. Note I can still view the PDF document by closing the Firefox notification bar that my plugin needs to be updated.
Chosen solution
- Does the problem happen in Diagnose Firefox issues using Troubleshoot Mode?
- Does the problem happen in a new profile?
- Does the problem happen when security software is temporarily disabled?
All Replies (2)
Chosen Solution
- Does the problem happen in Diagnose Firefox issues using Troubleshoot Mode?
- Does the problem happen in a new profile?
- Does the problem happen when security software is temporarily disabled?
Problem solved by creating a new profile, updating Reader, restarting to see if problem fixed - Yes. The deleted the new profile, restarted and now works fine.