Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

re: "How do I add a device to Firefox Sync?" There is no link for add new device.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

patrick111
patrick111
more options

The code for the new device is some 21 alpha numeric characters long. Only a few of the characters fit in the three boxes -- they do not all fit.

The code for the new device is some 21 alpha numeric characters long. Only a few of the characters fit in the three boxes -- they do not all fit.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The sync key is 26 characters and needs to be entered on the account page (I don't have the device), but if you have the code supplied by another device then you only have a code of 12 characters.