We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help? (Already tried clearing cache and cookies).

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by John99

more options

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help?

I can't connect to bbc website in firefox. Each time I get the same message: "the connection was reset". Can anyone help?

All Replies (1)

more options

I can connect http://www.bbc.co.uk/ & you may be interested in http://www.bbc.co.uk/iplayer/diagnostics

Is your problem with streaming audio broadcasts to and are you outside the UK ?

If so you may have fallen prey to the BBC's Content Distribution Network which often seems to produce problems they keep re-issuing advice such as:

  • Why am I having problems listening to BBC radio outside the UK, such as experiencing poor sound quality or the station is not working?25 May 2011 20:28 <-- this