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Windows 7 won't shut down after I close firefox, but if I sign on to internet explorer and then shut down windoes 7 will shut down properly. Whats up?

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  • Last reply by Hasan

wileyjesuit
wileyjesuit
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Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse.

If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

Latlely when I attempt to shut down my Hp Pavilion dv6 3230 us Laptop it goes through the normal process I believe, however, the screen shows "shutting down" but it will show the screen forever until I plug out the power supply. All of the keys and combinations of keys are inoperable including the mouse. If I sign on to Internet Explorer after I sign out of Firefox, and then sign out of Internet Explorer the Laptop will shut down successfully.

All Replies (1)

Hasan
Hasan
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Firefox Hang at exit

https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit

Check and tell if its working.