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Unable to use Acrobat in downing Bank Statement, returned to Explorer return to web site, was able to download, do not know how to fix problem with firefox???

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  • Last reply by rdtindiana

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Attempting to to download bank statement from bank web site. Statement is acrobat, when attempt to save statement, message flash that "zeon" had clash! Asked to attempt again, try 3 times same message. Exit web site, attempted again, same problem. disable firefox, returned to explorer return to web site download statement, no problem.

Attempting to to download bank statement from bank web site. Statement is acrobat, when attempt to save statement, message flash that "zeon" had clash! Asked to attempt again, try 3 times same message. Exit web site, attempted again, same problem. disable firefox, returned to explorer return to web site download statement, no problem.

All Replies (2)

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Try disabling that Zeon PDF Plugin For Mozilla if you want Adobe Acrobat to handle PDF files in Firefox.

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Appreciate the response regarding my immediate problem, but I have no idea, how to disable the Zeon PDF Plugin for Mozilla! I am a user and this is my first dealings with Firefox.