We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am a student and Firefox 4 is not compatible with TestGen, now I have a real problem. I can't get Firefox 3 to come back

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by Xircal

bkbrusca
bkbrusca
more options

I am enrolled in Intermediate Algebra with Pearson My Math Lab and they use TestGen to take quizzes and test. Firefox 3 was compatible with this program. Over the weekend I download Firefox 4 and lost access to my tests and quizzes. Their Tech Support just said that Firefox 4 is not compatible and to download Firefox 3 once again. I did this, but I can not bring it back up; Firefox 4 only comes up.

I am enrolled in Intermediate Algebra with Pearson My Math Lab and they use TestGen to take quizzes and test. Firefox 3 was compatible with this program. Over the weekend I download Firefox 4 and lost access to my tests and quizzes. Their Tech Support just said that Firefox 4 is not compatible and to download Firefox 3 once again. I did this, but I can not bring it back up; Firefox 4 only comes up.

All Replies (1)

Xircal
Xircal
more options

To revert to the previous secure version, please do the following.

Go to Download Firefox v3.6.17 and download it to the desktop.

EDIT: just noticed you have a MAC, so follow removal instructions here: http://kb.mozillazine.org/Uninstalling_firefox

Modified by Xircal