Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ashampoo has put itself as my homepage and I can't get rid of it.

  • 4 replies
  • 49 have this problem
  • 1 view
  • Last reply by alcazar

alcazar
alcazar
more options

I recently upgraded to Ashampoo version 6 free. When it had finished downloading, I noticed it has put itself and Bing as my homepage. I have been into Cotrol panel>internet otions and selected Google as homepage, but Ashampoo is still there. I have even deleted the Ashampoo prgramme off my computer, but cannot get rid of it as my homepage. I then went into Firefox and deleted the add-on for the toolbar, but still the same. Please, someone, HELP!

I recently upgraded to Ashampoo version 6 free. When it had finished downloading, I noticed it has put itself and Bing as my homepage. I have been into Cotrol panel>internet otions and selected Google as homepage, but Ashampoo is still there. I have even deleted the Ashampoo prgramme off my computer, but cannot get rid of it as my homepage. I then went into Firefox and deleted the add-on for the toolbar, but still the same. Please, someone, HELP!

Chosen solution

They probably get commision on searches conducted through their engine.

Could you please click the "Solved It" button? This will help other users who have the same problem when they do a Google search.

Thanks.

Read this answer in context 👍 2

All Replies (4)

Xircal
Xircal
more options

To revert to Google as your preferred search engine, please do the following.


  • In the location bar, type about:config and hit Enter.
  • In the filter at the top, type: keyword.URL
  • Double click it and remove whatever's in there and replace it with http://www.google.com/search?q=


The URL to add in "keyword.URL" becomes a link in this post, so right click it and choose "Copy Link Location" to copy it to the Windows clipboard. Then hit CTRL+V to paste it. Saves you having to type the whole thing.

To reset your home page, do the following.


  • Go to the site you want to set as your homepage.
  • Click the orange Firefox button and go to Options | Options | General
  • Make sure it says "Show My Homepage" in the first dropdown menu.
  • Click the button called "Use Current Pages" to set the homepage to the one you have on the screen.

After you complete the above steps, install this add-on to prevent another search engine from modifying your preferences: https://addons.mozilla.org/en-US/firefox/addon/browserprotect/

Modified by Xircal

alcazar
alcazar Question owner
more options

Thanks Xircal, that has worked.

Why did the Ashampoo programme usurp my homepage like that, and why couldn't I get rid?

Xircal
Xircal
more options

Chosen Solution

They probably get commision on searches conducted through their engine.

Could you please click the "Solved It" button? This will help other users who have the same problem when they do a Google search.

Thanks.

alcazar
alcazar Question owner
more options

OK,thanks. Clicked "solved it", it said there was an error...............

I'm not sure if it's done it or not?