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When watching Youtube, there is no picture, but on Internet Explorer there is. How come?

  • 1 reply
  • 10 have this problem
  • 2 views
  • Last reply by cor-el

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When opening YouTube in Firefox there is sound, but the picture immediately disappears. On Internet Explorer there are no problems. It might have to do with updating of Firefox some week ago.

When opening YouTube in Firefox there is sound, but the picture immediately disappears. On Internet Explorer there are no problems. It might have to do with updating of Firefox some week ago.

All Replies (1)

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Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"