Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost Bookmarks

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

Hello I had an issue with Firefox so I logged out and re-logged back in and now my book marks are missing.

Hello I had an issue with Firefox so I logged out and re-logged back in and now my book marks are missing.

All Replies (1)

more options

Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.